Need a hand with your account, a payment question or a game that will not load? The VibroBet support team can help with account-related issues, technical concerns, general enquiries and feedback. Choose the contact option that suits you: send an email, start a live chat or call the number below. For common questions, the help centre is also available. Please include a brief description of the issue so the team can direct your enquiry to the right place.
| Department | Contact |
|---|---|
| Customer support email | [email protected] |
| General enquiries email | [email protected] |
| Affiliate enquiries email | [email protected] |
| Phone number | +44 20 7946 0738 |
| Working hours | 24/7 |
| Live chat | Available through the website |
| Help centre | Answers to common questions |
Email Support
Email is the preferred way to contact VibroBet about detailed requests, account-related issues, or anything that needs an explanation or supporting documents. Include a clear subject line so the support team can identify your request. Check that your contact details are up to date, and attach any relevant documents when you write to help avoid delays.
Contact Form
Response Time
Our support team aims to reply promptly. Most inquiries are answered within one business day. More complex cases, such as KYC checks, payment disputes, or security reviews, may take longer while we investigate and gather information. If your issue requires extra time, we will keep you informed about progress and expected timelines.
Feedback
Have an idea or suggestion? Share your feedback with us and help shape the site. We review every message carefully and use player suggestions to improve features, fix issues, and enhance the overall experience. Send thoughts via the help centre or in-app chat; every comment goes into our product review process and is considered for future updates.